Cultural Insurance Services International (CISI) is a 24 hour travel and security assistance service for The Texas A&M University System faculty, staff and students who travel to international destinations on official business. CISI manages a wide range of requests including lost passports, physician referrals and complex medical and security evacuations. It is important that system employees are aware of the resources available to them for safe and efficient travel.
To contact CISI in a medical emergency or 24/7 pre-departure, medical, travel and legal assistance:
Toll-free in the U.S.: 800-472-0906
Outside the U.S. (call collect): 817-826-7143
Email: teamassist@culturalinsurance.com
Log into CISI following these steps:
- Go to the CISI login portal.
- Select that you are an "Insured" from the drop-down menu (should already default to this)
- User Name: tamusemployee@culturalinsurance.com (This is for generic sign-on purposes only. People should not send emails here.)
- Password (case sensitive): TAMUSEVAC
Important points to note:
- To print an identification card, click on the link title "My Documents". On the web page you will see a link to print the ID card.
- To see security alerts for a particular country, click the link on the left side of the page titled "Personal Security Assistance" and click on the blue policy number link titled "15 GLM N04984080E".