Payment Card Program

Payment (Pcard) Card Program

Your position with the Texas A&M Engineering Experiment Station (TEES) may require that you purchase needed items for the department. The payment card program is a method for processing delegated orders through vendors that accept credit cards. Your payment card is issued in your name. You are responsible for the security of the payment card and transactions made with it. If you do not follow the guidelines when using the payment card, you could receive corrective action, including termination. All charges on a Payment card must be submitted on a Concur Pcard Expense Report within 30 days of the posting.

Please review the Payment Card Guide for card program requirements.

Billing Address

All TEES Cards have the following Billing Address:

Department Name Abbreviation
Department Mail Stop
College Station, TX 77843

Application and Credit Change Request

• Credit Card Application and Guide
• Card Limit Change and Cancellation Form

Trainings

• Cardholder Training
• Concur PCard Training Video
• Concur-How to Set Up an Expense Delegate
• Concur Mobile App
• Payment Card Allocation Process
• TEES Credit Card Program Basics

Forms

• Payment Card Check-In/Check-Out Log
• Sales Tax Exemption Form
• Missing Receipt Form
• Membership Form
• Food/Business Meal Documentation
• Request for Tax Withholding on Non-Salary Compensation Items

References

• TEES Aging Transaction Escalation Policy
• Checkout Policy
• Create Prelim Asset
• Expenditure Guidelines Grid

If a purchase is greater than $500, verify that the vendor is not on the following lists:

• State of Texas Vendor Hold List
• State of Texas Debarred Vendor List
• Excluded Parties List

Payment Card Coordinators

Geri Speaks
geespee15@tamu.edu
979-317-3831
 
Dana Ethridge
danaethridge@tamu.edu
979-317-3814
 

Dispute Resolution

Any disputes of charges on the payment or travel card must be initiated as quickly as possible.  Attempts should be made by the cardholder to first resolve the issue directly with the vendor. If a resolution cannot be reached, you may initiate a dispute for either card on a questionable transaction by contacting Citibank Customer Service Department at 1-800-248-4553. The customer service department will handle the questions, they can and if warranted will pass the call onto the Dispute Team.

Citibank allows disputes to be initiated within 60 days of the cycle date in which the transaction occurred, even if the merchant is working on resolving the dispute, to ensure your dispute rights.

Once the dispute process has been initiated, it can take anywhere from 30 to 180 days for Citibank to allocate the credits for the fraudulent charges. 

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