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Background

Texas A&M University is migrating Texas A&M Exchange email from being hosted on campus to the cloud (Microsoft 365). Moving email to the cloud reduces the cost, increases service stability, and introduces powerful collaboration features.

The current email infrastructure that allows campus members to receive email at both Texas A&M Exchange and Texas A&M Gmail will not work in the cloud.

What to Expect

On April 19, 2021, employees with both Exchange and Gmail mailboxes will receive an email asking them to choose a single platform to receive email. These routing changes will go into effect on May 16, 2021.

Frequently Asked Questions

What do I need to do?

College of Engineering and Texas A&M Engineering Experiment Station (TEES) Staff

All Texas A&M University College of Engineering and TEES staff members are required to use Exchange as the email service and should choose to have all their Texas A&M email delivered to their Exchange mailbox.

  • If you do not receive this email, it means you had either an Exchange mailbox or a Gmail mailbox and not both. You do not need to do anything unless contacted by Engineering IT.
  • Engineering IT is reaching out to staff who currently only have a Gmail mailbox.
  • Please send any questions to engr-helpdesk@tamu.edu.

College of Engineering and TEES Faculty

College of Engineering and TEES faculty currently using Exchange can choose that platform now.  For those that are using Gmail, we request that you either select Microsoft Exchange now or plan on migrating to Exchange by Jan. 1, 2022. Please send any questions to engr-helpdesk@tamu.edu.

Will my email address/login information change?

This information will not change, thus you will still login with your NetID@tamu.edu and NetID password. Mail sent to any Texas A&M email address such as @email.tamu.edu and @exchange.tamu.edu will all be stored in one mailbox.

Will I still be able to access my Google Drive?

Yes, everyone will still be able to use Google Apps for Education (Google Docs, Google Drive, etc.) and Microsoft 365 applications (Teams, OneDrive, etc.). The exception to this is that you will not be able to access Google Calendar or send emails from Gmail.

Will I lose all my emails on my Google account?

No, you will still have access to your Gmail account, but you will not be able to send emails from that account.

I have folders in Gmail. Will those move over to Outlook?

Gmail folders and rules will not move to Outlook/Exchange and you will have to recreate them in there.

Will I retain access to my shared mailbox, email lists and calendar events?

If you are currently using Outlook/Exchange, then all your calendar events, shared mailboxes and email lists will transfer over. You will need to export any Google calendar events.

Will I be able to access my emails during the migration?

There will be no email outages during the time of migration.

How much space do I get for email in Office 365?

With Office365 you now have a 100 GB primary mail storage, which is a significant increase.

I still have questions. Who do I contact?

Please send questions to engr-helpdesk@tamu.edu.


More Information

For more information, see the Texas A&M University email delivery overview.